Customer Services Advisor – opportunity to study CIH

We need a Customer Service Advisor to provide a responsive first point of call to our residents. You’ll really enjoy providing first class customer service, be a team player, and able to work on your own initiative while working within guidelines. You’ll be proficient in Microsoft office and have excellent data entry skills for our finance and repairs management system. You’ll promote resident engagement. This role provides an opportunity for gaining level 3 CIH, once you have completed a successful 6-month probation period. We offer excellent staff benefits.

If you would like to discuss the role or have any questions you’d like to raise, in the first instance, please contact Harpreet Heer, Housing and Leaseholder Manager on 0207 976 5788 or email her on

Close date 5pm Wednesday 15th August 2018

Interviews are on Thursday 30th August 2018.

Please find recruitment pack for download.